Refund policy

  • Thank you for shopping with us! We want you to love what you ordered, but we understand that sometimes things don’t work out. If you’re not 100% satisfied with your purchase, we’re here to help.


    1. The Return Window
    You have 30 days from the date your item was delivered to request a return. After 30 days, we unfortunately cannot offer you a refund or exchange.

    2. Item Condition
    To be eligible for a return, your item must be:
    • Unused and in the same condition that you received it.
    • In its original packaging with all tags still attached.
    • Accompanied by the receipt or proof of purchase.
    3. Non-Returnable Items
    Certain items are ineligible for return for hygiene and safety reasons:
    • Gift cards
    • Items marked as "Final Sale" or "Clearance"

    4. How to Start a Return
    • Contact Us: Email our support team at *Insert Your Support Email Here* with your order number and the reason for the return.
    • Wait for Approval: We will review your request and send you instructions on where and how to send your package. Items sent back to us without first requesting a return will not be accepted.
    • Ship It Back: Please mail your product to our returns center:

     

    Attn: Returns Department

    Taveionn Telfer
    5401 NW 102ND AVE BAY 113-FLSH
    SUNRISE, FL 33351-8745
    United States

    5. Return Shipping Costs
    Unless the item is defective or we made a mistake with your order, customers are responsible for paying their own return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

    6. Refunds & Processing
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    • Approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.
    • Late Refunds: If you haven’t received a refund yet, first check your bank account, then contact your credit card company. It may take some time before your refund is officially posted.

    7. Exchanges & Damaged Items
    If your item arrived damaged or defective, please contact us immediately so we can make it right. We only replace items if they are defective or damaged upon arrival.